Extend. Manage. Secure. More than 30 years in the business. Over 65,000 customers.
Home » Press » Press Releases » March 24, 2008
Contact Attachmate
1.800.872.2829

Attachmate Verastream Helps DHL Save Time and Money, Improve Customer Satisfaction

DHL Express Sweden Reduces Expenses up to 90 Percent Using Attachmate Verastream

SEATTLE, March 24, 2008 – Attachmate Corporation today announced that DHL Express Sweden is using Verastream® Host Integrator software to provide its customers with easier and faster access to online self-service tools. With Verastream Host Integrator, DHL Express Sweden was able to accelerate its SOA implementation and see a substantial return-on-investment without placing additional strain on their IT resources.

DHL Express Sweden’s daily operations depend heavily on their established legacy systems, which contain information and business procedures built up organically from the 1970s through the present day. To meet the needs of customers and partners, DHL had been exporting data from their mainframe systems and replicating functionality for use in a Web application. But this procedure, with its batch processing component, was largely unsatisfactory because of maintenance and synchronization problems. As a result, customers relied upon telephone calls, e-mails and fax messages to get accurate information. It was an expensive process for customers and DHL, alike.

To maximize their legacy application investment, DHL Express Sweden needed an integration technology that could blend the best of the past and the present, with the flexibility to adapt to future business needs. DHL turned to Attachmate® Verastream Host Integrator “when colleagues recommended Attachmate because it makes good, solid products,” reported System Architect at DHL, Peter Karlsson.

DHL was able to use the Verastream suite to encapsulate mainframe data and logic via the screen interface and control legacy business processes to make them available as Web services, Java, or .NET components. “A key Verastream advantage is its very efficient, straightforward modeling,” continued Karlsson. “To create services with Verastream, we don’t have to go down into the mainframe programming. We just model the application, call on the procedure, and it all works.”

Verastream Host Integrator is easy to learn and fast to implement. “It took just a couple of months from learning, to understanding, to startup, to deployment,” Karlsson reported. Now, with the Verastream solution in place, customers can consult timetables and get price quotations on their own — without using phones or faxes — because Verastream is executing the complex tasks behind-the-scenes.

DHL plans to use the same Verastream-generated services to broaden their booking solution, which is currently limited to customers who already have an account number. With Verastream’s rapid-development platform in place, DHL will be able to easily offer new customers both existing and expanded functionality, including online credit card payments.

About Verastream

Verastream Host Integrator is part of the Verastream legacy integration suite, a complete range of mainframe, Web and desktop modernization tools built to speed the reuse of legacy application investments. Verastream delivers the full spectrum of basic rejuvenation to customized presentation and sophisticated high-performance integration. Verastream-generated services can be mixed, matched and reused to extend legacy functionality to new applications or users. No code changes to legacy applications are required.

Attachmate Verastream software works collaboratively or as a stand-alone tool along with the company’s integration, legacy access, security and management products, enabling companies to extend the use of existing IT investments while they adopt valuable new technologies to improve their businesses.

About Attachmate

Attachmate, owned by an investment group led by Francisco Partners, Golden Gate Capital and Thoma Cressey Equity Partners, enables IT organizations to extend mission critical services and assure they are managed, secure and compliant. Attachmate’s leading solutions include host connectivity, systems and security management, and PC lifecycle management. Our goal is to empower IT organizations to deliver trusted applications, manage service levels, and ensure compliance by leveraging knowledge, automation and secured connectivity. For more information, visit www.attachmate.com.