The Consultant on Demand program from Attachmate Professional Services provides you with a dedicated consultant who combines expertise in Attachmate solutions with specific knowledge of your business. Consultant on Demand provides consultant support to operationally review and improve your current Attachmate infrastructure. It may consist of, but is not limited to:
- Product Implementation - Let us help you plan, install, and configure the latest Attachmate software releases. Whether you are starting from scratch or migrating to a new operating system or a new product version, Attachmate can expedite the process and get you up and running quickly.
- Custom Software Development - Extend your legacy data and logic either as an application or a data source. Attachmate can help you craft solutions that give your business a competitive advantage.
- Automation - Become more productive, saving time and money. Our specialists can assist with creating macros for recurring processes. We can also help you fine-tune existing macros and learn how to use your product's API more efficiently.
- Host Integration - Leverage your host systems to create entirely new applications that exactly meet your business needs.
- Remote Training/Knowledge Transfer
- Product/Technology Health Check
Benefits
Attachmate Professional Services functions as a trusted provider who knows your business and installation. As an extension of your team, we deliver:
- Fast response and challenge resolution; first answer to requests within four business hours.
- The most knowledgeable service representatives in the industry, ready to tackle the toughest challenges.
- Direct routing to an expert highly proficient in providing technical solutions to your problems.
- Solution extensions for fast, targeted customizations
Download the Consultant on Demand program brochure