Luminet Customer Examples: How We Deliver Value
Leading banking, insurance, healthcare, and government organizations around the globe use Attachmate Luminet fraud and compliance management technology to help them stamp out insider threats and demonstrate compliance. But due to the sensitive and criminal nature of such threats, many Luminet customers are hesitant to publicize their Luminet results. For that reason, the short stories below do not include company names.

Luminet Business Rules—Jumpstarting Your Fraud and Compliance Efforts
Rules engines have been used to detect and deter fraud for decades. These powerful business-logic-based entities can help organizations operate efficiently, monitor for anomalous behavior, discover fraud, and more.
That’s why Attachmate Luminet includes a powerful rules library, built from tried-and-true business logic, which is used by organizations around the globe. Each rule in the library can be customized to address your particular business need or environment. The rules in the library also:
- Provides clear, simple logic to identify errant behavior.
- Allows you to quickly respond to incidents, emerging compliance regulations, and new fraud schemes.
- Supports alerting, behavioral analytics, and continuous monitoring in complex environments.
- Gives you better insight into activities on your legacy, mainframe, and web applications.
- Helps gather the intelligence you need to take informed action.
Insider threat mitigation is not an optional luxury; it’s a mandatory necessity for many organizations. Put the robust Luminet business rules to work for you. Contact us today for a free risk assessment.
Tax Collection Agency Cuts Investigation Time by 76%
A large tax collection agency, which manages tax collection for more than 110 million citizens, wanted to gain visibility into the nonlogged activities of trusted insiders and respond to new scrutiny around data protection. With Luminet, the agency has reduced fraud and prosecuted violators while cutting investigation time by 76%.
Global Financial and IT Consulting Firm Sees More and Gets Compliant
When a global financial and IT consulting firm in Asia first deployed Luminet, they had two goals: 1) increase visibility of employee activity on mainframe and web applications, and 2) strengthen compliance financial regulations, such as SOX, GLBA, and PCI DSS.
Six months after that initial project deployment, the firm standardized on Luminet. They had increased visibility of application monitoring to 100%, met their compliance goals, and realized a significant ROI over the previous solution.
Nonprofit Mutual Insurance Firm Demonstrates Compliance with HIPAA and PCI DSS
A nonprofit mutual insurance firm, part of a large consortium of health insurance providers, needed a fraud prevention and compliance solution that would help them uncover privacy violations and demonstrate compliance with HIPAA and PCI DSS.
The firm, which serves well over a million members, chose Luminet because of its comprehensive approach to data collection, reporting, and analysis. Luminet provides 100 percent visibility into user activity across all applications. It also triggers real-time alerts for exceptions. And its interactive tools detect the cross-channel patterns and trends of users across diverse departments and applications.
Armed with Luminet, the firm can help catch privacy violations, facilitate regulatory compliance, and reduce expenses related to audits, compliance reporting, and HIPAA-associated fines.
International Bank Meets New Basel II Regulation
An international bank with branches in 20 countries and more than 100 billion dollars in assets uses the Luminet technology to facilitate compliance with a new Basel II Operational Risk equivalent regulation. The regulation requires banks to maintain a detailed audit trail of user access to customer data, including all queries and updates.
Prior to implementing Luminet, the bank had been logging update activities, but not queries. Why? Because implementing logging functionality for both transaction types would involve changing thousands of mainframe applications—a task requiring about 100 programmer months at a cost of more than one million dollars.
By launching Luminet, the bank achieved immediate compliance without changing a single line of code. The savings: more than one million dollars.
Credit Card Company Immediately Detects Employee Misuse
A credit card company employed the Luminet technology for its ability to see, record, and analyze user activity across internal enterprise applications—thereby providing the intelligence needed to take informed action. Corporate IT used business rules available in Luminet to track user behavior patterns and generate real-time alerts on suspicious activity. And their work paid off. Just weeks after installation, the company identified an employee who was misusing his authorized access.
Government Agency Deters Fraud and Prevents Info Leak
A government agency with more than 11,000 employees deployed the Luminet technology to view and record all user interactions with internal business applications. Employees and contractors were given fair warning: From now on their application activity would be recorded in real time—screen by screen, keystroke by keystroke—creating a complete audit trail directly from the network.
By capturing a complete over-the-shoulder view of user activity, the agency was able to deter fraud and prevent sensitive info from leaking into the wrong hands.
International European Insurance Company Tracks Privileged Users
A European insurance company deployed the Luminet technology to help detect internal fraud. More specifically, one of the company’s objectives was to track the activity of privileged IT users, including database administrators, system administrators, and programmers. Trusted users, with their technical knowledge and authorized access to internal systems and resources, have the potential to devastate an institution.
Using the Luminet technology, the company implemented business rules that generated real-time alerts on questionable activity patterns; e.g., a privileged user’s attempt to update information in a production database using a utility that could not otherwise be traced.
Isn’t it time to discover the hidden threats to your organization?
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