Accountability is critical in the business world. But when it comes to file transfer, traditional protocols such as FTP fail to deliver the detailed audit trail you need to track data movement. Without an audit trail, it’s difficult to quickly resolve disputes with business partners or customers when they claim critical data was not sent.
FileXpress Solution: Centralized Auditing and Reporting
Periodically, an insurance broker received reports from business partners saying that data had not been received. Although the broker’s IT staff attempted to investigate these reports, they were held back by limited information. Using FTP, they could see that a file had been moved, but were unable to prove the time of the transfer and authenticity of the file. This lack of information made it impossible to question the reports.
Now, thanks to FileXpress, the company can:
- Access detailed information, including send and receive times, for every file transfer.
- Detect problems before they escalate, with powerful integrity checks, automatic retries, and email alerts.
- Settle disputes quickly and easily.
Disputes are an inevitable occurrence for any company that moves large amounts of data. But with FileXpress, they are a thing of the past.
Know for certain where your data is. Learn more about Attachmate FileXpress.