In most organizations, it is the application support team who oversees all file transfers. That’s a big job given the diversity of platforms, protocols, user-interfaces, and regulations that need to be managed in order to meet internal and external user demands.
FileXpress Solution: Centralized Management and Detailed Auditing
An insurance broker depends on its application support team to maintain business continuity. On a daily basis, the company aggregates data from multiple suppliers, transfers data across the company, and shares data with external partners. The application support team creates these secure file transfers, including ad-hoc and automated event-driven transfers.
To improve the efficiency of the team, the broker needed a manageable MFT solution that could enable Internet transfers, support a range of secure protocols, and provide detailed auditing capabilities. After choosing FileXpress, the team can:
- Quickly set up new transfer processes and monitor existing transfers using a centralized, browser-based interface.
- Resolve disputes over file delivery and integrity with detailed auditing and reporting capabilities.
- Use built-in capabilities to create ad-hoc and automated event-driven file transfers.
Now the team spends less time setting up new transfers and resolving file transfer disputes.
Maximize the performance of your application support team. Learn more about Attachmate FileXpress.