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Universal Health Services makes patient-management workflow simpler,
less resource-intensive

Services are used to integrate web front end with 3270-based system

Case study synopsis:

Problem
Core mainframe-based patient management system lacked synchronization with web front end and required manual data entry.

Solution
Used Verastream-generated services for real-time integration and automation of processes to eliminate manual tasks.

Results

  • Previous 15- to 20-minute transaction time now 3 to 5 minutes.
  • Thousands of dollars saved annually on supply-tracking solution alone.
  • Per-transaction fees saved by automating insurance-remittance process.
  • Verastream-generated services reused in additional ongoing initiatives.

How was the integration manager at Universal Health Services able to say …

“Now we are triaging the data within 24 hours”

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