Configure Your Browser to Trust a Self-Signed Certificate

If you use the default Reflection Gateway certificates, you will see a certificate warning when you connect to the Gateway Administrator and the Transfer Client. You can use the following procedures to remove these warnings without modifying the server certificates.

NOTE:The procedures below are appropriate for testing. They may also be appropriate if only a small number of users access Gateway Administrator. However, before you deploy the Transfer Client to end users, or provide administrative access to a larger number of users. you should configure Reflection Gateway to use certificates signed by a well-known Certificate Authority. (See Replace the Default Server Certificate.) With the updated certificates in place, the following procedures are not necessary.

To add an untrusted certificate to the Internet Explorer trusted root store

  1. When you see a warning that the security certificate was not issued by a trusted certificate authority, select Continue to this website.

    This connects you to the web page and displays a certificate error alert in the address bar.

  2. Click the certificate error alert to view the Certificate Error message.

  3. In the Certificate Error message, click View Certificates.

  4. On the certificate General tab, click Install Certificate.

    NOTE:If the Install Certificate button is not visible, you need to modify your browser's security settings. Go to Tools > Internet Options > Security, then clear Enable Protected Mode. You can restore this setting after you install the certificate.

  5. In the Install Certificate Wizard, select Place all certificates in the following store.

  6. Click Browse and select Trusted Root Certification Authorities, then continue through the remaining steps to install the certificate.

To add an exception for an untrusted certificate in Firefox

  1. When you see a warning that the connection is untrusted, click Advanced.

  2. Click Add Exception.

  3. Leave Permanently store this exception selected and click Confirm Security Exception.

To add an untrusted certificate to the trusted root store from Chrome

NOTE:Chrome is supported for connections to Gateway Administrator, but not for transfers using the Reflection Transfer Client.

  1. When you see a message saying your connection is not private, click Advanced, then click the Proceed to link log in.

  2. Save the presented certificate to a file. To do this:

    • Click the View site information icon (a padlock) in the address bar:

    • Click Certificate Information.

    • On the Details tab, click Copy to File and save the file using defaults.

  3. Locate and double-click the certificate file you just saved.

  4. On the certificate General tab, click Install Certificate.

  5. In the Install Certificate Wizard, select Place all certificates in the following store.

  6. Click Browse and select Trusted Root Certification Authorities, then continue through the remaining steps to install the certificate.