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Credential Prompts When Using Single Sign-on

When Management and Security Server is configured to use Single Sign-On through Windows or IIS, a user will be prompted for credentials under certain circumstances.

The basic credentials challenge prompt will appear if any of the following is true:

  • The browser's process owner is not a domain user. Typically the browser's process owner is the user that performed the interactive logon to the operating system. An exception to this is when the "Run As" command is used to launch the browser as a different user.

  • The browser does not support single sign-on through Windows. In Internet Explorer, this option is enabled by selecting Enable Integrated Windows Authentication.

  • When using Internet Explorer, if the computer name portion of the requested URL contains periods (such as http://www.microsoft.com or http://10.0.0.1), the requested address is assumed to exist on the Internet. Credentials are not passed automatically, and a credentials prompt will appear. However, Internet Explorer can be configured to automatically pass credentials for such an address by adding it to the Trusted Sites list.

    Alternatively, you can configure a Custom security level in Internet Explorer to perform an Automatic logon with current username and password.

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