Reset Gateway Administrator to All Defaults

Gateway Administrator installs a reset batch file that resets the Gateway Administrator to the original shipping state. If you are using the default HyperSQL database, running this batch file has the following effects:

  • Deletes all users and groups you have added to the ReflectionGateway user list. The default "admin" account, Administrators group, and File Transfer Administrators group will be recreated when you restart the server.

  • Deletes all Transfer Sites and Jobs.

  • Deletes all Post Transfer Actions.

  • Restores all System settings to the original defaults.

  • Deletes any queued actions and emails.

If you have changed the database, this script does not affect your Gateway Administrator data. It’s only affect in this case is to delete queued actions and emails.

CAUTION:If you are using the default HyperSQL database, resetting the Gateway Administrator removes all saved users, Transfer Sites, and system settings. Use this option only to clear the data during initial testing, or if you cannot access the server with any available credentials and understand that all existing data and customizations will be lost.

To reset the Gateway Administrator to factory defaults

  1. On the Gateway Administrator computer, open a command window running as an Administrator.

  2. As an administrator of the computer running the Reflection Gateway service, navigate to GatewayAdministrator\bin in the Reflection Gateway installation folder. The default location is:

    C:\Program Files\Micro Focus\ReflectionGateway\GatewayAdministrator\bin

  3. Run the resetserver.bat file.

    You will see a prompt asking if you want to reset the Gateway Administrator to its initial state.

  4. Press Y.

    Without any further confirmation, the script stops the service, removes all saved user data and system settings, then restarts the service.

  5. Wait until the server.log shows the message “Server container started,” then connect to the Gateway Administrator and log in using "admin" and "secret".