Installation Guide > Installing Management and Security Server: Basic Automated Installation > Troubleshooting

Troubleshooting

If you encounter this error while running the MSS installer, choose an option to resolve the issue.

Error: Reflection for the Web is Required.

Reason: Reflection for the Web is installed on this machine, and you are attempting to upgrade to a product other than Reflection for the Web. As a result, you will lose the ability to create and use Reflection for the Web Java-based sessions.

Resolution options:

  • To keep the Reflection for the Web functionality, first install (or upgrade) Reflection for the Web, and then install the other product.

  • To remove the Reflection for the Web functionality, first uninstall Reflection for the Web, and then install the other product.