New User

Use this page to add a new user to the built-in ReflectionGateway list.

  • To view the New Users page, you must be a member of a group with the Manage Reflection Gateway users role enabled.

  • Red asterisks mark required fields.

UserID

The user's login name. Required. This can be the same as the user email address.

User ID is not case-sensitive. It must be between 1 and 64 characters in length, and cannot contain the characters <>:"\|? or these character sequences: CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9.

Email address

Required.

First name

Optional.

Last name

Optional.

Email registration

When you click Save, the new user is sent an Account creation email that includes a time-limited link for setting a password.

NOTE:Do not use email registration if you are also adding this user to a Reflection Gateway group that has access to Gateway Administrator. Email registration is not available to these users.

Configure email support and test email notification before using this option. If email support is not correctly configured, the account is created, but the user will not receive an account creation email. If users are not receiving email messages, see Email Troubleshooting.

Specify password

If you select this option, no email is sent from Reflection Gateway to your users; you need to manually communicate user name and password information.

Require password change

After this user logs in with the initial password, the user will be prompted immediately to change the password.

Expires

When set to Yes (the default), the user account expires at the specified date.

You can disable an account by setting a date in the past. To enable an expired account, set a date in the future.

By default, new Reflection Gateway user accounts are set to expire two years after they are created. This default can be changed by editing the Gateway Administrator Properties File.

Reflection Gateway group membership

Use the selection box to add this user to any available group. Added groups, and the roles the user inherits from these groups, are displayed under the selection box.

Group membership is optional.